FAQ
Questions people ask us
The short answers are here. If yours is not, ask us directly.
01
Working with us
How a build runs, and who you deal with.
What does Bliq do?
Bliq is a Brisbane based company that builds custom business automation and AI systems for small to large businesses. We bring your work into one system, give each role its own view, and use AI to read documents, draft reports and route the admin. We build in phases, so you see it working before you commit to more.
Who is Bliq for?
Businesses from small to large, in any industry, where work is spread across inboxes, spreadsheets and people's heads. If your team retypes the same numbers into several tools, or one person holds the status of everything, we can help. If off the shelf software would do the job, we will tell you.
What happens in Discovery?
We spend one to two days with your team, 45 to 60 minutes with each person who touches the process, then a round of follow up questions. You get a blueprint with a module map, data design, migration plan and a phased roadmap, with a price for each phase.
Do we own the blueprint?
Yes. The blueprint is yours to keep, whether we build it or someone else does. It sets out what to build, in what order and what each phase costs, so any capable team could pick it up. We would rather win the build on merit than lock you in.
Can we stop after one phase?
Yes. Each phase is a decision point. You pay for one phase, we prove it works, then you decide on the next. If a phase does not earn the next one, you stop, and you keep what was built along with the blueprint.
02
What we build
The systems, and what they connect to.
Do we have to replace our current software?
Not unless it's the right call. We connect to the systems that work for you, such as your accounting software and Microsoft 365, and retire the ones that don't, like spreadsheets and old custom apps. Where a different system would suit you better, we'll recommend it and explain why.
Is this just a chatbot?
No. The AI sits inside your workflows doing specific jobs, like reading an invoice, drafting a report in your words, flagging an expiry or routing a request. A chat window can be part of it, but the system is the point, and every AI job we describe is one we can show you running.
Which industries do you work in?
Any business where work is spread across inboxes, spreadsheets and people's heads. Our first builds were in property, and the same patterns turn up in professional services, logistics, trades, healthcare groups and multi site operators. If your team has several people and several systems, the sector matters less than the mess.
What happens when the technology changes?
Your system gets better, not replaced. We build on modular, open foundations, so as AI models and software improve we can swap in the better parts, add new capabilities and optimise what you already have, without starting again. Any change is scoped and approved by you first.
03
Cost and risk
Price, timing and your data.
How much does it cost?
Every business is different, so we don't publish a price list. Each phase is scoped and priced before it starts, and nothing is built until you approve it. Discovery comes first and ends with a blueprint you keep, whoever builds it.
Is AI safe to use on our business data?
AI drafts and sorts. People decide. Which steps need a person's approval before anything goes out is agreed workflow by workflow, and your data stays in systems you control. Before we start, we tell you plainly where your data will be stored for your build.
How long does it take?
Discovery takes one to two days with your team. Each build phase is sized so you see it working in weeks, not months. You get a timeline for every phase before it starts, and it is part of what you approve, so nothing runs on an open ended schedule.
Who owns what?
You hold a perpetual, irrevocable licence to your instance of the platform, and you own your data and your Blueprint outright. Nothing can ever be switched off or taken back. Bliq owns the underlying platform and may build it for other businesses. Your records and configuration are never part of that.
Still have a question?
Tell us about the process that costs you the most time. One of us will reply.